Privacy Policy
At natrul.ai, we are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines the types of information we collect, how we use it, and the choices you have in relation to your data.
1. Information We Collect
We collect information that you voluntarily provide to us when registering on the platform, using our APIs, subscribing to newsletters, or contacting our support team. This may include your name, email address, organization, usage logs, and payment information (handled by third-party providers).
Additionally, we may automatically collect certain data when you use our services, such as browser type, device information, IP address, and usage statistics through cookies or similar tracking technologies.
2. How We Use Your Information
Your information is used to provide, maintain, and improve our services; facilitate account creation; communicate updates or marketing materials (where you’ve opted in); and ensure compliance with legal requirements. Usage data helps us optimize system performance and user experience.
3. Data Sharing and Disclosure
We do not sell or rent your personal data. We may share it with trusted service providers who perform services on our behalf (such as hosting or analytics), provided they adhere to strict confidentiality obligations. In the event of legal requests or business transfers, we may disclose information in accordance with applicable laws.
4. Your Rights and Choices
You have the right to access, correct, or delete your data at any time. You may also opt-out of non-essential communications or tracking. Requests can be made via email at privacy@natrul.ai. Please note that deletion of essential data may affect your access to our platform.
5. Data Retention
We retain user data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When no longer needed, your information is securely deleted or anonymized.
6. Security Measures
We implement reasonable technical and organizational measures to protect your data against unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
7. International Transfers
If you are accessing our services from outside the United States, please be aware that your data may be transferred to, stored, and processed in the United States or other countries where we operate.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, you’ll be notified via email or through our services. Continued use after changes implies acceptance of the revised policy.
Effective date: June 15, 2025
Terms of Usage
1. Acceptance of Terms
By accessing or using natrul.ai, including any associated APIs, dashboards, or related services, you agree to be bound by these Terms of Usage. If you do not agree with any part of the terms, you may not access or use the platform.
2. Eligibility
You must be at least 18 years old (or the age of majority in your jurisdiction) to use our services. By using our platform, you represent that you meet this requirement and have the authority to enter into these terms.
3. User Accounts
You are responsible for maintaining the confidentiality of your account credentials and any activity that occurs under your account. You agree to notify us immediately of any unauthorized access or use.
4. Acceptable Use
You agree not to use the services for any unlawful purpose, including but not limited to violating intellectual property rights, distributing harmful code, reverse engineering our technology, or interfering with service availability.
5. API Usage Limits
Depending on your subscription plan, your use of our APIs may be subject to rate limits and usage thresholds. Excessive or abusive usage may result in temporary or permanent suspension of access.
6. Intellectual Property
All content, code, and intellectual property associated with natrul.ai remain the exclusive property of natrul.ai and its licensors. You may not copy, reproduce, or modify our services without express written permission.
7. Termination
We reserve the right to suspend or terminate your access to the platform at our discretion, with or without cause, especially in cases of suspected misuse or violation of these terms.
8. Limitation of Liability
To the maximum extent permitted by law, natrul.ai shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of or inability to use the services, even if we have been advised of the possibility of such damages.
9. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law principles.
10. Contact
If you have questions about these terms or our policies, please contact us at legal@natrul.ai.
Last updated: June 15, 2025